Dealers in Belgium

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zesti
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Beigetreten: 2011-11-23
Land: Belgium
Beiträge:
Dealers in Belgium

Any news yet on when and where Tern bicycles will be available in Belgium? My Dahon vitesse D7HG (which I really loved) got stolen over a month ago and would like to get a new bike soon. The Link looks like it could be a good replacement.

Thanks,

Ine

josh.hon
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Team Tern
Beigetreten: 2011-08-01
Land: Taiwan
Beiträge:

Hi Zesti – bikes are scheduled soon – in the next month or so – for the Benelux. I’d call your dealer to ask for the latest news.

Thanks for the support.

tektwo
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Beigetreten: 2012-02-21
Land: Netherlands
Beiträge:

Hi Ine,

Like you, i'm also interested in Tern Folders. I live in the Netherlands. On the bike show in Amsterdam for distributers at the Amsterdam Rai in Jan, Kaij Levebvre announced that he recently signed a deal with Tern. His company 'Turn To' will be the exclusive importer for the BeNeLux. You can read the article here: http://www.fietsmarkt.com/news/2422/Turn+To+gaat+distributie+van+Tern+Bicycles+doen.html. Kaij expects to deliver the first bikes to dealers in March.

But it is almost March and i haven't heared anything since the announcement. I would like to know if Tern will be available as announced in March and i am curious if the Verge series will also be imported. Do you have some more news for us Josh?

Thanks in advance.

Best regards,

Raúl Oosterlen

josh.hon
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Team Tern
Beigetreten: 2011-08-01
Land: Taiwan
Beiträge:

Hi Raul,

Yes, Turn To is our new Benelux distributor. They will of course be importing some Verge models. Delivery: its best to check with them on which models will be available when. They should have some models available in end March.

You should also know that the inspiration for our Link Uno and Verge Duo bikes came from Tromm, a well known Amsterdam dealer. We had a nice visit with them a few years ago and they really hammered home the point of “simple, simple, simple”.

J

tektwo
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Beigetreten: 2012-02-21
Land: Netherlands
Beiträge:

Hi Josh,

Great, thanks for this information. Last week i have been to Tromm Tweewielers here in Amsterdam and they explained that they are also wating for the first delivery of Tern folders. They told me that Tern folders will be the best they will offer. It's great to here that you got your inspiration for the Link Uno and Verge duo from them. I think these bikes will be bestsellers here. Personally i can't wait for the X30h to arrive.
Thanks again for sharing this information Josh.

Best regards,

Raúl

tektwo
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Beigetreten: 2012-02-21
Land: Netherlands
Beiträge:

Hi Josh,

 

Unfortunately Tern has not arrived in the Benelux yet. Personally i think it is a pity that some bikes will not be available in some countries. i checked the local site and could see that from the Verge series, only the Tern Verge Duo and Tern Verge P18 are available in the Netherlands. Due to this, i have to order the Tern Verge X30h abroad and in England they are not even allowed to ship the Tern Bicycles abroad. This is always a bit of a hazzle. I know that you cannot do anything about this, but i had this issue with Dahon ealier (sorry for mentioning this here). Due to the fact that the Dahon customer service advised me to contact Dahon Netherlands and Dahon Netherlands simply could not deliver the bike i wanted, i did not buy anything. I was trilled when i heared about Tern, but if i can only buy the Verge P18 ir Verge Duo, there is nothing which satisfies my needs.

I realy hope Turn To Netherlands / Tern Bicycles Netherlands will import a wider range in the near future. Otherwise i want to order the bike abroad as there is no alternative.

Best regards,

 

Raúl Oosterlen

josh.hon
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Team Tern
Beigetreten: 2011-08-01
Land: Taiwan
Beiträge:

Hi Raul,

Turn To will carry a wide range of models but they won’t carry our complete range. No distributor in the world carries the complete range – they each make a decision to carry the models they feel are most suitable for their customers. But we’ll let them know about your comments.

J

tektwo
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Beigetreten: 2012-02-21
Land: Netherlands
Beiträge:

Hi Josh,

Thanks you very much for sending my email to Tern Netherlands.I got a satisfying email from Kaij.

I must say, that your customer service is great and i can't wait to ride my own Tern....

Best regards.

 

Raúl Oosterlen

josh.hon
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Team Tern
Beigetreten: 2011-08-01
Land: Taiwan
Beiträge:

Hi Raul – great to hear Kaij got in touch. We’ve got a team of passionate people and good things happen when the people behind the brand use the product, believe in it, and love it.

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