Contact Us

How Can We Help?

We are happy to answer any question you may have or get feedback from you but sometimes the best resource is your local Tern bike shop!

Based on their in-depth experience, they can help you find the right bike based on your riding habits, help locate spare parts, perform regular maintenance, provide professional tune-ups, and lots more! They also have the best sense when and which Tern products are available in your area.

In addition, if you have an issue with your bike, the staff at your local bike shop will help you determine what the best solution is and whether the issue you're experiencing is covered by our warranty. They will work with the local Tern representative to get you back on the road as quickly as possible.

We look forward to hearing from you and will be in touch as soon as possible.

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