Tern Partners with Upway to Launch E-Bike Trade-In Program

Tern partners with Upway

August 17, 2025 — Urban mobility specialist Tern Bicycles has announced a partnership with Upway, the marketplace for pre-owned e-bikes, to launch a new trade-in program at participating US Tern dealers. Riders can trade in their current e-bike, regardless of brand, and receive a trade-in credit toward the purchase of a new Tern e-bike.

“This program makes upgrading to a Tern easier than ever,” said Steve Boyd, Tern NA General Manager. “Partnering with Upway allows us to offer a simple, streamlined trade-in process through our dealer network, making it faster and more convenient for riders to find the right Tern for their needs.”

A Better Way to Upgrade

The program is designed for convenience from start to finish. Riders bring their current e-bike to a participating dealer, receive an instant trade-in value through Upway’s system, and leave with a clear upgrade plan, all in a single visit.

Working directly with an authorized Tern dealer adds value beyond the trade-in itself. Riders can compare models and take test rides to find the one best suited to their riding style, arrange professional fitting or accessory installation at the time of purchase, and establish an ongoing relationship for service, maintenance, and warranty support. This personal connection ensures that the transition to a new Tern is not only seamless but also supported for years to come.

“We’re excited to partner with Tern on a program that supports a more sustainable approach to upgrading,” said Alessandro Pregel, Sourcing Lead at Upway. “By connecting riders, dealers, and our platform, this program keeps e-bikes in use longer, reduces waste, and supports our shared vision with Tern of making high-quality e-bikes more accessible to more people.”

Program Launch

Authorized Tern dealers can participate in the program by applying at b2b.upway.app.