General

Tern Warranty Transfer

Wed, 07/30/2025 - 07:17
Tern bikes are built to last, and so is the support.Tern Warranty Transfer lets a current bike owner transfer any remaining warranty to a new buyer. It’s a trusted way to keep the bike protected, add resale value, and give the next rider peace of mind.How it WorksAs part of the resale process, the...
General

Terms of Use

Wed, 01/20/2021 - 07:09
Overview Welcome to ternbicycles.com. During your visit to or under your registration on ternbicycles.com, you agree to abide by and accept these conditions so please read them carefully. What we collect - We may collect the following information:...
General

Your Warranty Transfer Request is submitted

Wed, 07/30/2025 - 05:05
Thank you for your submission. Our team will review your application within 2–3 business days. If everything looks good, we’ll approve the transfer and send confirmation emails to both you and the buyer.If additional information or corrections are needed, we’ll reach out to you directly.
General

Press Photos

Wed, 01/20/2021 - 02:20
Product photos are available to members of the press by request. If you would like access to Tern product photos, please send an email with your first and last name, the name of the organization you work for and the reason you are requesting the photos to [email protected]. Use of...
General

Commercial Usage Warranty

Tue, 11/02/2021 - 07:57
Limited Warranty Mobility Holdings, Ltd. (hereinafter "Mobility") extends the following Limited Warranty, for bicycles used for commercial activities. During the applicable Limited Warranty periods described below, the covered components of the bicycles will be free of defect in manufacturing or...
Are E-Bikes Safe?
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Are E-Bikes Safe?

Fri, 11/28/2025 - 01:28
If you're interested in getting an e-bike, this is probably a question you have asked yourself. The short answer is yes, electric bikes are as safe as can be. Provided of course, safety has been a priority in each step from the design stage of the bike, to the moment your local bike shop does...
The Real Value of Buying Your E-Bike From a Local Bike Shop
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The Real Value of Buying Your E-Bike From a Local Bike Shop

Tue, 11/21/2023 - 05:56
Buying an e-bike is a massive step toward a healthier, more environmentally friendly lifestyle. It's also a major purchase that everyone wants to get right. Most folks spend a ton of time and energy figuring out which e-bike to buy with their hard-earned money. These days, much of this process...
What You Need to Know About E-bike Battery Safety
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What You Need to Know About E-bike Battery Safety

Wed, 03/26/2025 - 05:42
At Tern, we make customer safety a top priority and only use e-bike battery systems with the most advanced technology and rigorous testing. In a worsening climate crisis, more people are turning to sustainable modes of transportation like electric bikes and electric cargo bikes. It’s easy to see...
How We Test Our Cargo and Passenger-Carrying Bikes for Safety
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How We Test Our Cargo and Passenger-Carrying Bikes for Safety

Wed, 03/26/2025 - 05:42
Whether you're using our electric bikes, cargo bikes, or electric cargo bikes to carry your kids or just to have fun, we want you to be safe. We believe bikes everywhere should adhere to high safety standards to ensure they are fit for use. So while making cool bikes is important to us, making safe...
How to Spec and Build a Safe Electric Bike
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How to Spec and Build a Safe Electric Bike

Mon, 05/26/2025 - 10:32
Starting from the design stage, we have your safety in mind. We want our e-bikes to feature a low center of gravity, making for easier handling and providing a super stable ride, no matter what the haul. We also design step-thru frames to make it a breeze to get on and off the bike, while also...
General

Tern Warranty Transfer: Seller’s Guide

Wed, 04/22/2026 - 03:41
Ready to transfer your warranty? This guide walks you through everything you need, from the documents to gather to the steps for submitting your transfer.Seller ChecklistGather the following information and documents before starting your warranty transfer.Note on Bike Registration: If you...