Request for Warranty Transfer

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Before starting the warranty transfer process, make sure you have all required documents and information ready. Without them, the transfer cannot be completed.

Not sure how the warranty transfer works? Click here to learn more.

What you’ll need

Seller and Buyer Details

Full name and valid email address for both parties.

Original Purchase Receipt

Acceptable forms can be, but are not limited to: digital invoices, photos of receipt, or order confirmation.

Bosch Diagnostics Report (for Bosch-equipped bikes)

Completed by a Bosch-certified dealer or service provider within 30 days of the sale.

Bike Tune-Up Checklist

Completed by an authorized Tern dealer within 30 days of the sale.