General

Your Warranty Transfer Request is submitted

Wed, 07/30/2025 - 05:05
Thank you for your submission. Our team will review your application within 2–3 business days. If everything looks good, we’ll approve the transfer and send confirmation emails to both you and the buyer.If additional information or corrections are needed, we’ll reach out to you directly.
General

Tern Warranty Transfer

Wed, 07/30/2025 - 07:50
Tern bikes are built to last, and so is the support.Tern Warranty Transfer lets a current bike owner transfer any remaining warranty to a new buyer. It’s a trusted way to keep the bike protected, add resale value, and give the next rider peace of mind.How it WorksAs part of the resale process, the...
General

Press Photos

Wed, 01/20/2021 - 02:20
Product photos are available to members of the press by request. If you would like access to Tern product photos, please send an email with your first and last name, the name of the organization you work for and the reason you are requesting the photos to [email protected]. Use of...
General

Atlas Upgrade Program

Tue, 03/02/2021 - 06:58
We've put together a plan that will make it easier for current GSD owners to get the Atlas. Here's all you need to know. What The Atlas is a new kickstand that was designed for the GSD. We're always listening to your feedback, so we've developed a kickstand that is more durable, more...
General

Commercial Usage Warranty

Tue, 11/02/2021 - 07:57
Limited Warranty Mobility Holdings, Ltd. (hereinafter "Mobility") extends the following Limited Warranty, for bicycles used for commercial activities. During the applicable Limited Warranty periods described below, the covered components of the bicycles will be free of defect in manufacturing or...
Clubhouse Fort FAQ
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How to Build a Clubhouse Fort

Fri, 06/28/2024 - 06:57
This article refers to GSD Gen 2 bikes.The Clubhouse Fort for the GSD Gen 2 protects little passengers from the elements. It’s the best way to keep kids dry, cozy, and comfy, even on bad-weather days. In this article, we’ll explain how to build the Clubhouse Fort, so you can keep the good...
Clubhouse Fort: What it is and How to Build it
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Clubhouse Fort: What it is and How to Build it

Thu, 03/21/2024 - 13:51
This article refers to GSD Gen 2 bikes.No matter how convenient carrying kids on the GSD may be, we know the weather is a huge wildcard. After all, no one wants their little ones to experience discomfort while riding (and we’re pretty sure you don’t want to experience their complaining,...
2022-2023 E-Bike Incentive Programs in North America and Europe
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2022-2023 E-Bike Incentive Programs in North America and Europe

Thu, 03/21/2024 - 13:56
In North America and Europe, many purchasing incentives are available to help make electric bikes more affordable. Since we want you to leave your car at home and hop on your bike, we’ve put together a selection of ongoing or long-term subsidy programs.North AmericaRiders in North America can use...
Tern E-Bike Buyer’s Guide
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Tern E-Bike Buyer’s Guide for Beginners

Fri, 06/20/2025 - 01:40
If you are new to e-bikes, you might be unsure how to pick one. It just so happens that here at Tern, we have e-bikes for you that are all comfy, can carry a variety of items, and are shareable with friends and family.We completely understand the excitement of getting a new bike (yay!), but let’s...
General

Terms of Use

Wed, 01/20/2021 - 07:09
Overview Welcome to ternbicycles.com. During your visit to or under your registration on ternbicycles.com, you agree to abide by and accept these conditions so please read them carefully. What we collect - We may collect the following information:...
The Clubhouse Fort Mini: What It Is and How to Build It
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The Clubhouse Fort Mini: What It Is and How to Build It

Thu, 03/21/2024 - 13:44
To read it in other languages, click here.We’ve made no secret of the fact that we envision Tern bikes as real car replacements. You don’t leave your car in the garage on rainy days, and the same should be true of your bike.We heard from many GSD owners that the only...