用家注意事項

你的單車是一部充滿先進高科技的產品,而這些科技是其他品牌沒有的; 所以那怕你是一位有經驗的騎車者,我們都非常建議你外出騎行前,先觀看我們的用家簡介短片。你的店家應在你購買時,向你簡介用家注意事項。如沒有,現在可花數分鐘時間觀看。 (按此觀看)

Have you received or watched the Tern Owner Briefing

如你的答案為否,你可能無法獲得你的保養,點擊這裹,觀看該注意事項短片。

經銷商組裝

為了你的安全著想,請務必選擇光顧認可的TERN經銷商去組裝及調教你的單車。

Was your bike assembled & tuned up by an authorized Tern dealer

如你的答案為否,你可能無法獲得你的保養。你的經銷商是有責任設定並調較好你的單車。你可以向他們查詢有關服務,及與他們確認單車是否經他們完成組裝及完成。

帳戶資訊
All information will be kept private.
We strongly suggest that you create an account on ternbicycles.com to help us get in touch with you with important notices or if we ever need to retrieve your bike information. If you choose not to create an account, you will not be able to edit your personal information after you submit your bike registration. To create an account, check this box first and simply input your email address and a password below.
The user identifier of the account.
Enter a valid email address and we’ll send you a verification code.
請填寫你的名字
請填寫你的姓氏
地址 請填寫你的居住地址
Type of Rider
  • I ride 25 km (15 mi) or more daily 
  • I ride in all weather conditions 
  • I ride on roads with bumps and/or potholes
  • I ride 3 or 4 times a week or an average of 100km (62 mi) per week
  • I sometimes ride in wet weather
  • I ride on roads with bumps and/or potholes
  • I ride once or twice a week
  • I ride in dry weather or occasional light rain
  • I always ride on smooth bicycle paths or paved roads
  • I ride once or twice a month
  • I only ride in dry weather
  • I always ride on smooth bicycle paths or paved roads
We'd like to recommend a maintenance frequency for your bike, and send you occasional maintenance reminders. Please select the option that sounds most like you.
單車資訊
Enter a description of the bike to distinguish it from another registered bike. For example, "Work bike".
The service tag is 8-characters that begins with T and does not contain the Latin letters I and O.
Frame number is a 10 to 13 alphanumeric sequence stamped on the bottom bracket or on the bottom of the seatpost. Click here for detailed instructions.
The model of the bike.
The generation of the bike.

Battery Key Number(s)

Order
If you own an electric bike, enter the alphanumeric sequence stamped on your key. If you have multiple batteries, please enter them individually.
請填入銷售憑證上的日期
Proof of Purchase Required: Please upload a proof of purchase. Acceptable forms can be, but are not limited to: digital invoices, photos of receipt, or order confirmation.

One file only.
100 MB limit.
Allowed types: png gif jpg jpeg pdf doc docx.
The dealer from whom the bicycle was purchased. If you purchased your bike in another country, switch to that country's site to continue registering.
用家條款及免責聲明

我們的單車是以個人使用為大前提下而設計。請仔細查看並閱讀保養條款,理解如何正確使用 我們的產品。如果使用我們的單車,在不正常路段騎行,或進行一些高強度使用(花式跳躍),將會喪失我們的保養,更有可能造成車架爆裂,甚至人命傷亡。每一位單車手都有責任保護好自己的單車及生命安全。請查閱以下個人聲明