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Tern Bike Maintenance Schedule

IMPORTANT!

All bikes go through a normal break-in period. That’s why we recommend all our riders get a quick tune-up one month after purchase so that the dealer can adjust cables and other key parts.


E-Bike Maintenance Schedule

Your e-bike needs regular tune-ups by an Authorized Tern Dealer. Always follow your dealer’s maintenance recommendations. If you’re not sure when to take your bike in for service, here are some guidelines:

One month or 200 km (~125 mi) after purchase

“Wearing in” service check: E-bike cables and brakes take a bit of time to wear in. At this service check, the mechanic can adjust brakes, tune shifting, check for motor system software updates, and make any other necessary adjustments.

Every six months or 1000 km (~620 mi) after that

Regular interval service checks: Take your e-bike in for professional maintenance at regular intervals. The mechanic will evaluate your e-bike’s condition, tune up your bike, replace any worn parts, check for motor system software updates, and make any other necessary adjustments.

Whenever the Bosch system display shows the service indicator

Your dealer may also use your e-bike’s onboard computer to set customized service intervals based on local riding conditions. When the service indicator appears on your display, it’s time for a service check


Non-Electric Bike Maintenance Schedule

Your bike needs a regular tune-up by an Authorized Tern Dealer. Below is our recommended tune-up frequency based on how often you ride, and under what conditions.

Heavy Rider

  • Rides 25 km (15 mi) or more daily
  • Rides in all weather conditions
  • Rides on roads with bumps and/or potholes

Tune-Up Frequency

Monthly

Frequent Rider

  • Rides 3 or 4 times a week or an average of 100 km (62 mi) per week
  • Sometimes rides in wet weather
  • Rides on roads with bumps and/or potholes

Tune-Up Frequency

Bi-Monthly

Recreational Rider

  • Rides once or twice a week
  • Rides in dry weather or occasional light rain
  • Always rides on smooth bicycle paths or paved roads

Tune-Up Frequency

Quarterly

Light Rider

  • Rides once or twice a month
  • Only rides in dry weather
  • Always rides on smooth bicycle paths or paved roads

Tune-Up Frequency

Annually

Note for Cargo Bike Riders

When determining your maintenance schedule, consider your hauling habits. If you often carry a passenger or heavy loads, you may need to take your bike in for a maintenance check sooner than expected.


Note for Off-Road Riders

Venturing into more demanding terrain places additional strain on your bike. To ensure it remains capable of tackling rugged conditions, we advise scheduling more frequent maintenance check-ups, particularly before embarking on off-road adventures.