742 Results
Support > Solutions
The Physis 3D Handlepost—Essential For Flat-Folding Your Tern Bike
One of the most convenient features of the Tern NBD, GSD, and HSD electric bikes is that they FlatFold into a flat, low package in a matter of seconds. Lower the seatpost, fold the handlepost down, and your e-bike is ready to be loaded into your car for some big-time riding fun during your weekend...
Support > Basic Maintenance
How to Care for Your Bosch E-Bike Battery
The Bosch battery is a vital (and costly!) component of your Bosch electric bike from Tern. Naturally, you would want to give your battery the proper TLC so that it remains in good working condition for as long as possible. Here’s how to keep your Bosch e-bike battery happy, healthy, and long-...
Support > Solutions
How to Install the Shortbed Tray on Your Tern Bike
The Shortbed Tray is a robust cargo tray originally designed for the GSD, but it is also possible to install it on other Tern cargo bikes. Since its installation works a little differently on each bike, we’d like to explain to you how it works.ContentsWhat is the Shortbed Tray?How do I install it...
Support > Solutions
Tips for Shorter Quick Haul Riders
Since we wanted the Quick Haul to be shared with your family (and that one friend who has been asking for a test ride), we designed it to accommodate riders of different body lengths. The Quick Haul has an adjustable seatpost and stem, and its low standover (490 mm / 19”) makes it a great bike for...
Support > Getting Started
Where Is My Bike Number?
As a Tern bike owner, you may want to sign up for Tern Care and insure your bike to optimize its protection. And at some point, you may also need to visit your dealer for repairs that are covered by the Tern Warranty. Whether you need help from your insurance provider, Tern dealer, or our Service...
General
Tern Manufacturing Code of Conduct
The Tern Manufacturing Code of Conduct defines expectations and requirements for doing business with Tern Bicycles and Mobility Holdings, Limited. These standards are based on International Labour Organization (ILO) principles and international conventions on human, civil, political, and workers'...