General

Your Warranty Transfer Request is submitted

Wed, 07/30/2025 - 05:05
Thank you for your submission. Our team will review your application within 2–3 business days. If everything looks good, we’ll approve the transfer and send confirmation emails to both you and the buyer.If additional information or corrections are needed, we’ll reach out to you directly.
General

Tern Warranty Transfer

Wed, 07/30/2025 - 07:05
Tern bikes are built to last, and so is the support.Tern Warranty Transfer lets a current bike owner transfer any remaining warranty to a new buyer. It’s a trusted way to keep the bike protected, add resale value, and give the next rider peace of mind.How it WorksAs part of the resale process, the...
General

Careers

Tue, 04/29/2025 - 05:14
We build bikes that make it easier and more enjoyable to swap car trips for bike rides.Biking isn’t just our job; it’s how we live. We create electric, cargo, and folding bikes that help people replace car trips with bike rides for commuting, errands, or staying active.We're driven to keep...
General

The GSD Activity Books

Tue, 11/02/2021 - 07:57
Hello, GSD rider! About a year ago, we saw ourselves stuck at home. For those of us with kids, that meant we were constantly trying to find stuff to keep them interested and entertained, and that's how the first GSD Activity Book was born. Kids are great. Unlike adults, they really know how...
General

Press Photos

Wed, 01/20/2021 - 02:20
Product photos are available to members of the press by request. If you would like access to Tern product photos, please send an email with your first and last name, the name of the organization you work for and the reason you are requesting the photos to [email protected]. Use of...
General

Mobility Holdings, Limited User Agreement

Tue, 06/17/2025 - 03:53
Please read the following document carefully. By registering and accepting the Terms and Conditions, you are agreeing to be bound by the Mobility Holdings, Limited User Agreement ("Agreement").TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTIONA. DEFINITIONSOwner...
General

Atlas Kickstand Upgrade Program

Tue, 03/02/2021 - 06:58
We've put together a plan that will make it easier for current GSD owners to get the Atlas. Here's all you need to know. What The Atlas is a new kickstand that was designed for the GSD. We're always listening to your feedback, so we've developed a kickstand that is more durable, more...
General

Commercial Usage Warranty

Fri, 05/02/2025 - 06:31
Limited WarrantyMobility Holdings, Ltd. (hereinafter "Mobility") extends the following Limited Warranty, for bicycles used for commercial activities. During the applicable Limited Warranty periods described below, the covered components of the bicycles will be free of defect in manufacturing or...
General

Frame Replacement Notice

Tue, 01/26/2021 - 10:33
What's Going On? Tern is conducting a voluntary recall for a specific batch of S- and X-level Verge and Eclipse frames manufactured between September 2011 and March 2012. There have been isolated reports that the weld between the Main Tube and the OCL Joint may crack on affected...
General

Privacy Policy

Wed, 01/21/2026 - 09:25
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ternbicycles.com (the “Site”), or when you register for Tern Care.PERSONAL INFORMATION WE COLLECTWhen you visit the Site, we automatically...