Tern ebike frame lock
Support > Solutions

How to Get a Replacement Battery Key for Your Tern eBike

Thu, 01/15/2026 - 00:21
Each Tern electric bike has a unique set of keys used to unlock the Bosch battery. If your bike has an ABUS or AXA frame lock, that lock will use the same key as the Bosch battery. See what extra precautions you can take in case you ever lose your key, and what to do if you need a key replacement....
Plug-in chain adapter with GSD Gen 3 AXA frame lock
Support > Solutions

Recommended Adapter Chains for ABUS & AXA Frame Locks on Tern Bikes

Wed, 01/14/2026 - 10:42
If your Tern bike has a frame lock, an adapter (plug-in) chain provides convenient secondary security. Adapter chains often come in different lengths and thicknesses, so you can choose one to suit your needs.To use, wrap the chain around a fixed object like a bike rack, thread the end with the lock...
Tern GSD Gen 3 ebike with Bosch Smart System
Support > Getting Started

Tern GSD Gen 3 Family Cargo Bike with the Bosch Smart System: The Basics

Tue, 03/24/2026 - 08:34
This article only refers to Tern GSD Gen 3 electric cargo bikes with the Bosch Smart System. If you have a GSD Gen 3 with the Bosch eBike System 2, click here.Thank you for choosing Tern, and congratulations on your new GSD cargo bike! We’re happy to support you...