As a second-hand Tern bike owner, you can expect the same quality service as the original purchaser. All Tern bike owners are eligible for service from any Authorized Tern Dealer, and we encourage you to work with them for straightforward and convenient repairs.

Looking to buy a Tern bike online? Beware of fake sites posing as authorized dealers. Check for too-good-to-be-true prices, lack of store information, and social media presence. If you come across a bogus site, report it and walk away.

At Tern Bicycles, we believe that diversity benefits everyone, and we're committed to championing a more inclusive and welcoming bike industry. With nearly half of our team being women, we're working toward a 1:1 male-to-female ratio and elevating women to leadership roles—inspiring future generations of women leaders in sustainable mobility.

As summer winds down, we want to make sure getting on your bike remains option number one, even when the mercury rises. We chatted with Tern Team member Sean Smith for his top tips on summer riding, from gear recommendations to route planning and more.