Terms of Use


Welcome to ternbicycles.com. During your visit to or under your registration on ternbicycles.com, you agree to abide by and accept these conditions so please read them carefully.

What we collect
We may collect the following information:

  • Your IP address and standard web log information, such as your browser type and the pages you accessed on our website
  • Contact information that you give us, such as your email address
  • Demographic information such as postal code, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • If you opt in, our promotional emails will tell you about our new products, special offers or other information, which we think you may find interesting

What we do with the information we gather

We all hate spam so guarantee that we won’t send you any unsolicited promotional emails unless you sign up to receive them, but even then we take care not to send out frequent or lengthy updates.

The information we do collect is used to understand your needs and provide you with better service, and in particular for the following reasons:

  • Internal record keeping
  • Feedback and product interest helps us to improve our products and services
  • We may use the information to customize the website according to your interests

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information only for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this Terms of Use.

Electronic Communications

When you visit ternbicycles.com or send emails to us, you are communicating with us electronically and so you also consent to receive communications from us electronically. By entering into electronic communication with us, you agree that the legal requirements for written notification are satisfied. After receiving your electronic communication, we will endeavor to reply to you by email or by posting notices on this site, whichever is most appropriate.

Your Account

If you create an account on our site, you are responsible for maintaining the confidentiality of your account and password. You also agree to accept responsibility for all activities that occur under your account or password. Tern reserves the right to refuse service, terminate accounts, remove or edit content at its sole discretion. If you create an account with Tern, you can update your account information at any time after logging in to your account through the “My Account” link in the top main navigation menu.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you chose to, we may use your personal information to send you promotional information about products or promotions that we think you may find interesting. If you have previously subscribed to receive direct marketing information, you may change this status by logging into to your account and changing your subscription status.

Product Descriptions

Though we do our best to describe and display our goods online as accurately as possible, product specifications may be subject to change without notice due to part availability and/or production considerations.

Reviews and Comments

We encourage registered users to post reviews and comments or submit comments, questions, or other information in our discussion forums, so long as the content is not offensive or objectionable within common laws. Comments that include software viruses or any form of “spam” will be removed at our discretion. Accounts must be registered to a real email address that does not impersonate, allude to or mislead as to any real or legal person or the origin of the user. Tern reserves the right (but not the obligation) to remove or edit any of the foregoing content.

By posting or submitting any content or material, and unless we indicate otherwise, you grant Tern a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media and that you will indemnify Tern for all claims resulting from content you supply. Tern has the right but not the obligation to monitor and edit or remove any activity or content. Tern takes no responsibility and assumes no liability for any content posted by you or any third party.


All content included on this site, including, but not limited to, text, graphics, logos, button icons, images, video clips, and digital downloads, is the property of Tern or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Tern and protected by U.S. and international copyright laws.


The word Tern, designed logotype Tern, Tern Berd (device) are registered or unregistered trademarks of Mobility Holdings, Ltd. Other marks, including, but not limited to words and logos marked with ™, ® or an asterisk are the property of their respective owners.

Site Policies, Modification and Severability

We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall be replaced by a term with the closest legally acceptable construction which shall in no way affect the validity and enforceability of any remaining conditions.