How to Transport Your Orox by Car
Support > Solutions

How to Transport Your Tern Orox by Car

Mon, 04/13/2026 - 05:36
The Orox is an adventure e-cargo bike made to venture into areas with challenging terrain, but reaching a trailhead might still require you to transport your Orox by car. This article provides recommendations on how to prepare your Orox for a car ride and bring it safely to your destination.Fitting...
General

Tern Warranty Transfer: Seller’s Guide

Mon, 03/23/2026 - 09:11
Ready to transfer your warranty? This guide walks you through everything you need, from the documents to gather to the steps for submitting your transfer.Seller ChecklistGather the following information and documents before starting your warranty transfer.Note on Bike Registration: If you...
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Explore

How to Select an E-Bike for Daily Commuting

Thu, 02/26/2026 - 09:02
To read it in other languages, click here.So you've decided to buy an e-bike for daily commuting. Good call! Choose wisely, and you'll never regret it.But how do you choose? E-bikes are booming, and the options for urban commuter bikes are endless. Figuring out which...
General

Tern Warranty Transfer: Buyer’s Guide

Mon, 03/23/2026 - 09:08
Here’s what you need to know to receive and continue the original warranty coverage after buying a used Tern bicycle.Warranty Transfer ProcessTo complete the transfer, the Seller must submit the following to Tern:Proof of a recent tune-up within 30 days of the sale of the bike (...
Tern bike canopy selection banner image
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Which Bike Canopy Should I Get for My Tern Cargo E-Bike?

Wed, 02/25/2026 - 08:37
When you’re riding your Tern GSD, Quick Haul Long, or Orox cargo eBike with kids aboard, you’ll want them to be comfortable no matter the weather. Whether it’s sunny, rainy, or snowy, having the right weather protection for your passenger setup can make all the difference. To help you keep your...
Tern GSD and Storm Box
Support > Solutions

How to Carry Cargo with the Storm Box

Wed, 04/22/2026 - 03:34
This article refers to GSD Gen 2 bikes. Part of what makes the GSD incredibly useful is its versatility: it offers so many different ways to carry cargo and Get Stuff Done. That being said, if you’ve got a lot of stuff to haul, the Storm Box for the GSD Gen 2 is probably the easiest,...
How to Update the Enviolo AUTOMATiQ Firmware
Support > Basic Maintenance

How to Update the Enviolo AUTOMATiQ Firmware

Wed, 04/22/2026 - 03:33
Your HSD S+ is pretty smart: how many other bikes handle all the shifting for you?As with most smart devices these days, there are periodic firmware updates available for your S+’s Enviolo AUTOMATiQ hub. These updates may fix bugs, improve performance, and add features.This article will explain how...
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Accessory

DuoStand HSD Kit Gen 1

Got an HSD and a DuoStand? You may need this kit to bring them together.The DuoStand HSD Kit includes mounting hardware that may be needed to attach the DuoStand to the HSD. Please check if the DuoStand HSD Kit is required for your HSD before purchase.READ THE INSTALLATION GUIDE
NBD+ Ruffhouse with a cute dog in it
Accessory

RuffHouse Gen 1

Let your goodest boy or girl soak up the sights, sounds, and breeze with the RuffHouse pet travel bag. Designed for small pups up to 7 kg (15 lb), this well-ventilated, soft-sided pet carrier for bikes mounts securely to the Transporteur Rack, giving your canine co-pilot a safe, comfortable, front-...