Tern Vektron P5i - Electric Folding Bike
Bike Platform

Vektron Gen 4

Meet the Vektron: Our Ultimate Folding Electric Bike   PLAY Ride It, Fold It Go FurtherThe Vektron® is our most compact electric bike for...
Support KB Banners 1920 x 630 (3).png
Support > Solutions

Bike Frame Lock Recommendations for the Tern Quick Haul & Short Haul

Mon, 05/26/2025 - 04:15
If you’re a Quick Haul or Short Haul owner, you might want to add a bike wheel lock (also known as a cafe lock) to ensure your bike is parked safe and sound. Read on to learn what you should consider before buying a lock and what we think are the most suitable options for these Tern bikes.What to...
The Clubhouse Fort Mini: What It Is and How to Build It
Explore

The Clubhouse Fort Mini: What It Is and How to Build It

Tue, 04/30/2024 - 11:00
To read it in other languages, click here.We’ve made no secret of the fact that we envision Tern bikes as real car replacements. You don’t leave your car in the garage on rainy days, and the same should be true of your bike.We heard from many GSD owners that the only...
Banner image for an article about the Bosch Flow App settings for Tern Bikes, showing a Tern GSD Gen 3 e cargo bike.
Support > Getting Started

eBike Flow App Basic Settings for Tern Bikes

Wed, 02/11/2026 - 01:00
This article refers to version 1.18 of the Bosch eBike Flow App and all Tern bikes with the Bosch Smart System. For the latest updates, please check the Bosch eBike Systems website.The eBike Flow App is the command center of the Bosch...
Article banner image showing the Bosch Kiox 300 e bike display on the Tern GSD Gen 3 e cargo bike handlebar.
Support > Getting Started

Bosch Kiox 300 Display Settings for Tern Bikes

Thu, 09/25/2025 - 07:20
This article refers to version 1.18 of the eBike Flow app. For the latest updates, please check the Bosch eBike Systems website.Some Tern e-bikes have a Bosch Kiox 300 display, which is key to operating the Bosch Smart System. Since this...
HSD Gen 2
Support > Getting Started

Tern HSD Gen 2 Electric Cargo Bike: The Basics

Thu, 01/22/2026 - 07:09
This article refers to Tern HSD Gen 2 bikes. Click here if you have an HSD Gen 1.Thank you for choosing Tern, and congratulations on purchasing your brand-new HSD! We’re delighted to be part of your journey. Since the HSD has undergone a comprehensive...
Alternative text Short description of the image used by screen readers and displayed when the image is not loaded. This is important for accessibility. Name TN-StormBoxMini+WeatherTopBag-HSD-errands8-1920x630px.jpg
Support > Solutions

How to Add a DuoStand to Your HSD Gen 1

Wed, 04/30/2025 - 10:47
This article refers to the HSD Gen 1. If you need to install a DuoStand on other kid-carrying bike models, check out this article instead.The DuoStand is a dual-leg, center-mount kickstand that fits the HSD. Adding the DuoStand to your HSD gives you extra stability when...
Tern RidePouch on Hauler Rack
Accessory

RidePouch Gen 1

The RidePouch is like a mini trunk for your bike. Stash here your ride essentials, such as your chain lock or flat tire kit—or you could even use it as a snack holder when you're in a hurry for work or on a school run. Rest assured, you'll save time knowing that your to-go stuff is in one place and...
DuoStand S, the double legs kickstand for the NBD
Accessory

DuoStand S Gen 1

The DuoStand S is a sturdy dual-leg kickstand specially designed for the NBD. Keeping your bike firmly on the ground, the DuoStand S makes loading and unloading your shopping or passenger a lot easier. Thoroughly tested by EFBE using a custom testing protocol.
Where is the Bike Number on Tern Bikes
Support > Getting Started

Where Is My Bike Number?

Wed, 12/31/2025 - 08:19
As a Tern bike owner, you may want to sign up for Tern Care and insure your bike to optimize its protection. And at some point, you may also need to visit your dealer for repairs that are covered by the Tern Warranty. Whether you need help from your insurance provider, Tern dealer, or our Service...
Banner photo
Support > Basic Maintenance

How to Clean and Maintain Your GSD Atlas Lockstand

Mon, 05/26/2025 - 05:08
The Atlas Lockstand on your GSD (Gen 2) contains some small moving parts—and those parts have a big job to do. The parts must be consistently clean, securely tightened, and properly aligned for the locking mechanism to work correctly time after time (and load after load).If you’ve run into issues...
22-TN-QH-Stirrups-rear-closeup_web.jpg
Accessory

Sidekick Stirrups Gen 1

The Sidekick Stirrups offer comfy and convenient foot support for your big kid passenger. Flexible material hugs the sides of the feet, and three secured points keep the passenger’s legs tucked safely against the sides of the bike.