Why Tern’s Service Starts and Ends with Your Dealer
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Why Tern’s Service Starts and Ends with Your Dealer

Wed, 08/21/2024 - 11:33
Bikes sometimes need service—especially when you use them as much as our riders do. So, where should you turn when you need a repair, replacement part, or routine maintenance?The answer is your local Tern dealer. This article will give you a big-picture overview of Tern’s (the global brand’s)...
Five Advantages of Bosch E-Bikes You Shouldn’t Overlook
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Five Advantages of Bosch E-Bikes You Shouldn’t Overlook

Tue, 04/30/2024 - 10:55
If you’re in the market for an e-bike, you might be wondering which brand of motor system to choose—and how much it matters. To answer that question, you need to consider what role your new e-bike will play in your life.If you’re buying an e-bike “just for fun”—perhaps to tool around on when the...
DuoStand FAQ
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DuoStand FAQ

Tue, 04/30/2024 - 11:03
The DuoStand is a sturdy dual kickstand that provides extra stability when loading and unloading your cargo or kid-carrying bike. In this article, we answer some of the most common questions, with useful links to help you find the information you're looking for.ContentsWhat Is the DuoStand /...
Quick Haul vs. HSD Gen 1: Differences and Similarities
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Quick Haul vs. HSD Gen 1: Differences and Similarities

Tue, 04/30/2024 - 11:02
This article refers to HSD Gen 1 bikes.At a first glance, the HSD and the Quick Haul look very similar: two extremely useful Bosch-powered e-bikes that balance carry capacity—whether it be kids and/or cargo—with being easy to store and ride. But how does the Quick Haul compare to the HSD?...
Buyer's Guide pt3
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Your Questions About Bike Dealers and E-Bike Shopping, Answered by Our Expert

Thu, 09/05/2024 - 12:20
So, you’ve decided that bicycles with electric motor support sound like a great idea that can potentially transform your life—we couldn’t agree more (and here’s why)! You’d like to test out some e-bikes before committing to anything, so naturally, the next step would be to visit your LBS.Any bike...
General

Tern Warranty Transfer: Seller’s Guide

Wed, 04/22/2026 - 03:41
Ready to transfer your warranty? This guide walks you through everything you need, from the documents to gather to the steps for submitting your transfer.Seller ChecklistGather the following information and documents before starting your warranty transfer.Note on Bike Registration: If you...
General

Tern Warranty Transfer: Buyer’s Guide

Wed, 04/22/2026 - 03:43
Here’s what you need to know to receive and continue the original warranty coverage after buying a used Tern bicycle.Warranty Transfer ProcessTo complete the transfer, the Seller must submit the following to Tern:Proof of a recent tune-up within 30 days of the sale of the bike (...
Tern bike canopy selection banner image
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Which Bike Canopy Should I Get for My Tern Cargo E-Bike?

Wed, 04/22/2026 - 03:50
When you’re riding your Tern GSD, Quick Haul Long, or Orox cargo eBike with kids aboard, you’ll want them to be comfortable no matter the weather. Whether it’s sunny, rainy, or snowy, having the right weather protection for your passenger setup can make all the difference. To help you keep your...
General

About 7-Year Support

Tue, 05/27/2025 - 03:27
At Tern, we believe in creating bikes that are built to last. For our customers these bikes are not just a ride, but a long-term investment in quality, reliability, and sustainability. And we’re willing to back that up with the promise that Tern bike owners can find replacement parts for key...