How to Check for Chain Wear
Support > Basic Maintenance

How to Check for Bike Chain Wear on Your GSD

Tue, 03/12/2024 - 07:21
As with all bicycles, some of your GSD’s parts are consumable. The chain is likely one of the first parts you’ll need to replace. But how do you know when it’s time for a new chain? In this article, we’ll explain what chain wear (sometimes called chain stretch) is and how to check for it....
General

Commercial Usage Warranty

Fri, 05/02/2025 - 06:31
Limited WarrantyMobility Holdings, Ltd. (hereinafter "Mobility") extends the following Limited Warranty, for bicycles used for commercial activities. During the applicable Limited Warranty periods described below, the covered components of the bicycles will be free of defect in manufacturing or...
General

Frame Replacement Notice

Tue, 01/26/2021 - 10:33
What's Going On? Tern is conducting a voluntary recall for a specific batch of S- and X-level Verge and Eclipse frames manufactured between September 2011 and March 2012. There have been isolated reports that the weld between the Main Tube and the OCL Joint may crack on affected...
GSD Gen 1 towing a bike
Support > Solutions

How to Tow a Bike with the Tern GSD Gen 1 Cargo Bike

Tue, 12/30/2025 - 08:38
This article refers to GSD Gen 1 bikes. If you'd like to tow a bike with the GSD Gen 2, click here.Once the GSD becomes part of your lifestyle, you may want to use it for some more ambitious jobs. One of our favorites is putting a bike on your bike—using your GSD to tow a...
Storm Box
Support > Solutions

How to Use the Storm Box on the GSD Gen 1

Wed, 09/20/2023 - 09:32
This article refers to GSD Gen 1 bikes Heads up! This article contains a hack. The Storm Box is NOT compatible with the GSD Gen 1. However, this hack may work for SOME riders and SOME use cases, with compromised functionality...
GSD: The Basics
Support > Getting Started

Tern GSD Gen 2 Electric Cargo Bike: The Basics

Thu, 01/22/2026 - 06:56
This article refers to GSD Gen 2 bikes.Thanks for choosing Tern, and congrats on your new GSD Gen 2. We’re excited for you to discover how useful, fun, and versatile the GSD can be.In this article, we’ll help you get acquainted with your GSD’s main parts and features.If you’d prefer to get...