General

The GSD Activity Books

Tue, 11/02/2021 - 07:57
Hello, GSD rider! About a year ago, we saw ourselves stuck at home. For those of us with kids, that meant we were constantly trying to find stuff to keep them interested and entertained, and that's how the first GSD Activity Book was born. Kids are great. Unlike adults, they really know how...
General

Press Photos

Wed, 01/20/2021 - 02:20
Product photos are available to members of the press by request. If you would like access to Tern product photos, please send an email with your first and last name, the name of the organization you work for and the reason you are requesting the photos to [email protected]. Use of...
General

Mobility Holdings, Limited User Agreement

Tue, 06/17/2025 - 03:53
Please read the following document carefully. By registering and accepting the Terms and Conditions, you are agreeing to be bound by the Mobility Holdings, Limited User Agreement ("Agreement").TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTIONA. DEFINITIONSOwner...
General

Atlas Kickstand Upgrade Program

Tue, 03/02/2021 - 06:58
We've put together a plan that will make it easier for current GSD owners to get the Atlas. Here's all you need to know. What The Atlas is a new kickstand that was designed for the GSD. We're always listening to your feedback, so we've developed a kickstand that is more durable, more...
5 Reasons to Ditch Your Car for an E-Bike
Support > Getting Started

Tern HSD Gen 1 Electric Cargo Bike: The Basics

Thu, 01/22/2026 - 07:15
This article refers to HSD Gen 1 bikes. If you have an HSD Gen 2, click here.Thanks for choosing Tern, and congrats on your new HSD. We’re excited for you to discover how fun and useful the HSD can be.This article will help you get to know your HSD. We’ll introduce you to...
Shifting Gears
Support > Getting Started

Shifting Gears on the GSD S10

Thu, 09/21/2023 - 02:43
When you start riding your new GSD S10, one of the first things you'll want to master is shifting gears. How else will you get yourself and your passengers up that big hill on the way home? This article will explain how to shift gears when riding the S10. If you're new to cycling (or need to...
Lockstand Protector - photo
Support > Solutions

How to Install the Tern GSD Lockstand Protector Gen 1

Wed, 01/07/2026 - 04:31
Have you experienced issues with your Atlas Lockstand? There may be a simple fix. When dirt, pebbles, salt, and other road debris find their way into the Lockstand’s small moving parts, they can prevent proper functioning. For example, debris can get stuck in the locking mechanism and...
How to Lift the GSD
Support > Solutions

How to Properly Lift Your GSD Gen 2

Mon, 05/26/2025 - 06:36
This article refers to the GSD Gen 2. To read this article in other languages, click here.When we designed the GSD, we did think about day-to-day situations in which we'd be lifting the bike—like that one annoying step to get to the elevator hall, or those times when...