Support for the
BYB S11 - Gen 1
Once you get to know your BYB S11 - Gen 1 and start testing out its capabilities, you'll be amazed at how much you can do with it. In this section, you'll find a rundown of the most important things to know when you're just getting started. The information found here will set you up to get the most from your BYB — and have fun doing it.
Owner Briefing
In this Owner Briefing, we'll help you get started with your new BYB. We'll also introduce you to some of the bike's unique parts and features, teach you how to perform a pre-ride safety check, and provide basic maintenance recommendations.
Accessories
We think it's a waste to spend time gearing up every time you want to ride your bike. So, we make gear to make your bike "ready to ride." Hop on and go, just like you'd get in your car and turn the key.
Articles
Whether you're looking for basic bike maintenance tips, or for solutions to day-to-day problems like carrying cargo and riding on snowy roads, these articles will help you unlock the potential of your BYB.
Manuals & Videos
Can't find that printed manual anywhere? No problem. We've got you covered.
6.31 MB
Bike Folding Instruction: BYB
41.8 KB
Bike Owner Briefing: Tern Bikes
9.42 MB
Andros Stem (Manual)
Register Your Bike
Sign up for TernCare to double your warranty from 5 to 10 years, and to get customized tips and announcements from time to time.
About Our Warranty
Our warranty is fairly easy to read, so please take a moment to do so. Learn about the bike's intended use, the rider's responsibility, and more.